Terms and Conditions

These Terms and Conditions govern your purchase and use of our digital products on this website.

By accessing or using our website and making a purchase, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site or purchase our products.

1. Definitions

• "Company" / "We" / "Us" – Informed Preparedness, LLC and its owners/operators.

• "Products" – Business Continuity Kits and all other downloadable PDF files sold on this site.

• "You" / "Customer" – Any person or business purchasing or using our Products.

2. Products and Digital Delivery

All Business Continuity Kits are digital PDF files delivered instantly after successful payment. You will receive an email with download links and direct access after payment. Downloads are available immediately and remain accessible for 10 days after purchase.

3. Orders and Purchases

• All prices are displayed in USD and include applicable taxes unless stated otherwise.

• You must provide accurate and complete billing information.

• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or error in pricing.

4. Payment

Payments are processed securely through our payment provider on the website. You agree to pay the full amount at the time of purchase. We do not store credit card details on our servers.

5. No Refunds Policy

All sales of digital Business Continuity Kits are final. Because the Products are downloadable PDFs that can be instantly saved, copied, or printed, we do not offer refunds, exchanges, or cancellations after purchase.

Please review product descriptions, previews, and details carefully before buying. Limited exceptions may apply only for technical delivery failures or duplicate charges.

6. License to Use

Upon purchase, we grant you a single, non-exclusive, non-transferable, revocable license to use the downloaded PDF files for your own business continuity and preparedness needs. You may:

• Download and print copies for internal use within your organization.

• Customize templates where explicitly allowed.

You may not:

• Resell, redistribute, or share the files with third parties.

• Remove copyright notices or branding.

• Use the content to create competing products.

• Upload or host the files on public websites.

7. Intellectual Property

All content, PDFs, templates, checklists, and materials on this site are protected by copyright and intellectual property laws. Ownership remains with Informed Preparedness, LLC at all times.

8. Prohibited Conduct

You agree not to:

• Use the site or Products for any unlawful purpose.

• Attempt to gain unauthorized access to our systems.

• Engage in any activity that interferes with the proper working of the website.

9. Disclaimers and No Warranties

Our Business Continuity Kits are provided “as is” and “as available.” We do not guarantee that the templates will meet all your specific legal, regulatory, or operational requirements. Kit materials are for guidance only — you are responsible for adapting them to your business and consulting professionals (legal, insurance, risk management, etc.) where needed.

We make no warranties, express or implied, regarding the completeness, accuracy, or effectiveness of the Products.

10. Limitation of Liability

To the fullest extent permitted by law, Informed Preparedness, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your purchase or use of our Products. Our total liability shall not exceed the amount you paid for the specific Product in question.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of the site or Products after changes constitutes your acceptance of the new terms. We recommend checking this page periodically.

12. Governing Law

These Terms shall be governed by the laws of the State of Ohio, without regard to conflict of law principles.

13. Contact Us

If you have any questions about these Terms and Conditions or our No Refund Policy, please contact us at: Email: info@informedprep.com.